Suzanne Dickinson owns Dickinson Interiors at Cy-Fair. (Jishnu Nair / Community Impact Journal)
Customer reviews indicated that they would be interested in shopping for clothing suitable for women – and there was room in its storefront on Louetta Road.
This was just one of the many ways Dickinson learned to adapt his business to current trends while still remaining a community store.
Originally from Houston, Dickinson and her husband returned to his hometown in the 1990s, settling in Cy-Fair to raise a family of three children. A University of Texas alumnus Suzanne said she knew since the age of 7 that interior design was her calling.
Tragedy struck in 1995 when her husband died of leukemia, and Suzanne juggled raising children while bringing Dickinson Interiors out of her home. Eventually, she decided to open a storefront, becoming the first tenant of the Louetta Center in 1999.
“[Running the business] was consuming our home, âshe said. âNow I had a nice place to meet clients outside of their homes. And it also helped me to have a separation of work and home.
Dickinson said the business grew primarily through word of mouth, a model it still relies on today. Demand has only grown since she opened the store, as homes that were new when Dickinson Interiors opened have become dated and in need of a refresh.
Other trends Dickinson has observed include an increase in home offices, kitchens and bathrooms as its customers adapt to the COVID-19 pandemic.
âPeople couldn’t take a long vacation, so they used their funds as an investment in their home,â Dickinson said.
The company was also hit hard. Due to supply chain disruptions, suppliers have taken longer to deliver items such as appliances, lighting and furniture.
âThings that usually take six to eight weeks take 20 to 30 weeks,â Dickinson said. “It’s a nightmare.”
The company overhauled the way it handled furniture commissions due to the constraints of the pandemic. Dickinson previously said that she took customers’ specifications and ordered the furniture from an outside supplier. Now she has the furniture built by a local seller in Houston.
When Dickinson meets clients, she listens to what they want in their spaces before devising a “game plan” to achieve their look. For larger-scale renovations to kitchens, bathrooms and homes, she visits the site before making a plan.
The scales of projects she undertakes can range from updating the look of the space with a lighter or darker finish or enlarged cabinetry to completely reorienting fixtures, such as shower stalls, windows and TV cabinets.
âMy personal style is very little taken into account in the design,â Dickinson said. âEverything revolves around the customer and his wishes. “
Dickinson Interiors, 13040 Louetta Road, Ste. 252, Cypress. 281-370-1025. www.facebook.com/dickinsoninteriors
Hours: Mon-Sat 10 am-6pm, Sun noon-5pm